Conversational AI Chatbot Platforms
Capture AI is a conversational AI platform that lets businesses deploy custom support chatbots without writing code. Businesses configure their own intents, product catalogs, service menus, and knowledge bases through a subscription portal, then embed the bot on their site with a script. The platform is live in production at app.cptr.ai.
Problem
Businesses face high operational costs handling repetitive support queries about pricing, services, and products manually. Many also struggle to capture leads, manage inquiry transcripts, and track support data across web properties, and setting up a custom AI bot typically requires significant technical knowledge and code.
Our Proposed Solutions
DevExcel built a multi-tenant SaaS platform where businesses configure their own AI bot, including intents, catalogs, and knowledge bases, with no coding required. Once configured, the bot deploys instantly via an embeddable script, answers inquiries using uploaded materials, and automatically records lead information.
Developed Features
- No-code multi-tenant SaaS portal for configuring AI support bots
- Embeddable web script for instant bot deployment
- Automated query resolution using uploaded business content
- Automatic lead capture from chatbot conversations
- Transcript and chat analytics management
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